Refund & Exchange Policy

Orders are typically processed & shipped within 2-4 business days after confirmation.

We accept returns for unused & undamaged items within 14 days of the delivery date. The item must be in its original packaging and in the same condition as received.

 

To initiate a return or exchange, please contact our customer service through the our email info@leyl-eg.com or call 01206482772, with your order number & reason for return.

 

Your refund will be done when we receive and inspect the returned item, within 5-7 business days. Please note that shipping fees are non-refundable, and return shipping costs will be deducted from your refund, unless the return is due to a defect or error on our part.

 

Please note that all returns and exchanges are subject to our discretion and approval. We reserve the right to refuse returns that do not meet our eligibility criteria.